Supporting your implementation every step of the way
From onboarding to go-live, our Implementation team will guide you through every phase of the process, ensuring you feel prepared and confident to get the most out of your new technology.
How we support your implementation
Topia’s implementation team leverages expertise in all forms of distributed work to support your organization in implementing, configuring, and deploying Topia’s technology solutions. They ensure engagement continuity from the moment you become a Topia customer through handover to your Customer Success Manager who is responsible for helping you achieve your ongoing goals.
Topia’s implementation process
Design and configuration
The Topia Implementation Team begins by thoroughly understanding your company’s processes. This enables them to configure the platform to automate, centralize, and visualize your distributed work processes effectively.
Testing and training
Next, the team conducts comprehensive end-to-end testing to ensure your organization is fully prepared for launch. During this stage, they provide in-depth training and hands-on demos to equip your key distributed work teams with the knowledge and skills needed to use the platform confidently.
Launch
The final step involves completing the data migration and ensuring a smooth, supported launch. After the launch, your account transitions to your dedicated Customer Success Manager, who will work closely with you to drive long-term success and value from the platform.